Aissist is an agentic AI operational layer for businesses that want to automate customer service and sales workflows without replacing their existing helpdesk or CRM. Designed for support and sales teams, Aissist resolves up to 98% of inquiries end-to-end with a 4.8/5.0 CSAT score, while generating deep insights into users, agents, and operations. The platform natively integrates with tools like Intercom, Zendesk, Salesforce, Front, Gorgias, and HubSpot, deploying in about 10 minutes.

What Makes Aissist Stand Out

Multi-agent automation (AgentMesh): Uses a team of specialized AI agents to handle complex, multi-step service and sales tasks, not just simple FAQs.
Real-time insight engine (Pulse): Analyzes every ticket and interaction to surface patterns, agent performance, and emerging issues before they escalate.
Continuous optimization (Evolve): Detects operational signals and recommends or automates improvements, closing the loop between insights and action.
Enterprise-grade governance: Prevents hallucination, enforces business rules, auto-escalates when needed, and secures data with controlled access.
Cost efficiency: Delivers up to 80% cost reduction on email automation and 40–60% on chat, with per-resolution costs as low as $0.60.

Who Should Use Aissist

Customer support teams looking to automate high-volume service inquiries while maintaining high CSAT and reducing overhead.
Sales operations wanting to accelerate lead response, automate follow-ups, and qualify leads across channels.
Business leaders and operations managers seeking deep, real-time visibility into customer interactions, agent performance, and product pain points.

Frequently Asked Questions

What is Aissist?

Aissist is an agentic AI operational layer that automates customer service and sales workflows end-to-end. It works alongside existing helpdesk and CRM tools, using multi-agent AI to resolve issues, generate insights, and continuously improve operations.

How does Aissist integrate with existing tools?

Aissist natively connects with Intercom, Zendesk, Freshdesk, Kustomer, Front, Gorgias, Salesforce, HubSpot, and more. It can also connect to internal databases, APIs, and knowledge bases to execute real workflows without requiring a platform migration.

What outcomes can businesses measure with Aissist?

Businesses typically track resolution rate (up to 98%), CSAT (4.8+ out of 5.0), cost per resolution (as low as $0.60), response time, escalation quality, and agent productivity improvements. The Pulse insight engine provides dashboards for these metrics.

Mike Wei

Projects by Mike Wei

Aissist